The customer and salesperson have since been in communication following the holiday season and vacation. Our Products. When it arrived we noticed that one of the sides was pushed out and was told it would be fixed. We were forced to refuse initial delivery of our tub after the shipper, Saia, dropped it three feet off of their truck, causing visible damage. With detailed information on each of the hot tubs, you will discover new features and what to look. 8 Perimeter LED lights. Support - Product Videos & Documentation - Aqua Living Factory Outlets I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. One of the easiest ways to protect your investment is a hot tub cover. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. 506 Twin Oaks Dr, Johnson City, TN 37601 United States. WELLNESS SERIES Get started on your aqua fitness today with an entry level Dr. Wellness fitness spa. The better maintained your tub is, the longer your investment in health & relaxation will last. Spa Repair & Swim Spa Maintenance, Some Common Types of Hot Tubs and Popular Spas, The Best 4 Person Hot Tubs Top Home Spas in 2023, 5 Unique Valentines Day Hot Tub and Spa Experiences, Are Swim Spas High Maintenance? for staying informed and competitive in the hot tub market. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. Home; Services; New Patient Center. . There was correspondence between a representative and the customer with an offer being made. The clinical presentation is variable and most commonly includes symptoms of anemia, such as fatigue, weakness, skin paleness and shortness of breath. The service tech said this tub appears to be mishandled during shipping and was really banged around. They claim their pricing is substantially less than traditional retail because they can keep their overhead and costs down with their sales and distribution model. Take a virtual tour of one of our showrooms. Aqua Living Factory Outlets is a company that sells a wide variety of hot tub and swim spa products. Gary was great with information and able to answer all our questions without any pressure. They are a subsidiary of the larger LPI International, which comes out of Tennessee. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. One of those you get what you pay for. Re: Curious about LPI / Aqua Living / Dr Wellness. It took 8 months to get the extra filters that I purchased at original purchase date. EVERYONE I have dealt with in this company has lied to me. This business is deceitful and your warranty is pretty useless if they dont respond. So you better learn to work on it. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. Most of them are also by appointment only and are warehouse locations rather than big fancy showrooms. I told the guy it is hands down the worst buying experience Ive ever had online in my life. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas . Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . It took another 6 weeks to get the replacement parts and those were damaged as well. It's no wonder that Catalina Spas are considered to be the most popular spas in the world. Our instructional videos cover many hot tub topics such as: how to drain your spa, how to change temperature ranges, how to change the filtration duration, how to change the mode of heat or rest, how to locate the serial number for various spa models, how to replace the waterfall on/off valve, how to replace a pump or jet in a spa, and how to wire a GFCI for a 220v spa. Very risky in my opinion. Dig through our best stories from the magazine, all sorted by category for easy surfing. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. We apologize for the delay. Discover the wellness and relaxation that a hot tub or spa can bring to your home with Aqua Living Factory Outlets. Browse Aqua Living Factory Outlets' wide range of affordable, high-quality hot tubs and spas. Aqua Living Factory Outlets Houston | LinkedIn Tina Hatley Operations Manager at LPI Inc Kingsport, TN. See our Beginners Guide to Buying a Hot Tub. I've had two hot tubs prior to this one and didn't experience any problems other than the cover needing to be replaced. "Adding this distribution and warehouse location just down the road from our current facility will free up much-needed manufacturing capacity," Hatley said. Aqua Living Factory Outlets, LPI's retail division, plans to open around 100 retail stores over the next few years, but has only opened seven since announcing those plans in late 2018. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. I purchased a Spa on 07/24/2022 for $9,964.00. I emailed ****** *****(the case manager that finally resolved the other problems) and was told nothing could be done until a claim was submitted through the website. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. They only care of you pay and once that happens they can stall you for years and never give you anything. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. A corner hot tub might be just what youre looking for. If there are only a few people you plan on inviting into your hot tub (lucky them! I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. The issue with the panels is correctly outlined as a warranty issue. It came in December of 2021. Why on earth would you keep taking orders once your 10,000 hot tubs behind and show a 2-3 week delivery time. ), then we have the best 4 person hot tubs for you! However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. Scotty Baker . We purchased a swim spa in March 2022 from a local dealer in Pensacola, under the agreement that a damaged corner panel would be replaced under warranty by the company (LPI). 2023 AB Media Inc. All rights reserved. 8192 Levels Rechargeable Pen - This high-tech pen offers preciseness in the drawing. **** can draw a paycheck, yet bears zero responsibility for customer care or the onus to perform his simple job. No issues with the pen either. Now they said in August. Upon receiving it home and after the installation I realized that what I purchased is not what I received. Please let us know if it does not meet your needs. This is required per the written warranty section in your manual. I know now why they cheaper than other tubs. Just like any other component of your hot tub, the pillows are best protected by a clean filter, clean spa and proper chemical treatment. My Hot Tub was ordered 5/21/2020 and was not delivered until 10/8/2020. A request to expedite your components has been made. AQUA LIVING FACTORY OUTLETS - Revdex.com Nearby homes similar to 2519 Saddlebred Ln have recently sold between $320K to $460K at an average of $145 per square foot. Have something to share about AQUA LIVING FACTORY OUTLETS? From the sales people, to management, to the repair department, this company has ABSOLUTELY NO INTEGRITY. Without a doubt I will never purchase anything from this company ever again. LPI Eliminating Dealer Program. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. It has performed as promised and we are happy. Several weeks went by and they never showed up. . Lets here people thoughts on this company. When shopping for a hot tub, the number of choices can seem overwhelming. Aqua Living Factory Direct is . This profile is powered by Birdeye. . But beyond the pleasure of soaking, these spas offer real health benefits. Get the best hot tubs at the best prices! Ft. 3914 Desert Zinnia Ct, Manvel, TX 77578. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. Call us at (425) 485-6059. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers. We are proud to provide an oustanding level of service, quality products, and competitive prices. The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . Spa Accessories - Aqua Living Factory Outlets I am unable to get the case manager to actually talk to me to resolve this. This was built, shipped to the store and then delivered to my house on 10/30/22. All products are proudly made in the USA. Fortunately, its relatively easy to restore the wooden panels around your hot tub. You get what you pay for with these. Theme by Out the Box. One of the best Hot Tub & Pool, Home Services business at 670 Albion Ave, Schaumburg IL, 60193 United States. 347 total complaints in the last 3 years. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp Dimensions: 81 long X 63 wide X 33 high They moved my manufacture date multiple . New Patient Forms; About; Contact Us; lpi aqua living. This decision did not come lightly, and we are grateful for over 10 years of dealer-supported growth. It appears that access is not available on two sides of the spa. There is so much I want to say, but the ONE thing that stands out above all is a complete and total LACK OF INTEGRITY. User Friendly System Controls Topside. From the grocery store to the park to family road trips, your dog is always by your side. Status: Resolved We purchased the Catalina Berkshire hot tub from an aqua living dealer on march 23 2022. We make sure the activities are fun and entertaining. I want my $5,600.00 back. We even offer swim spas for athletes and physical therapy. We purchased on June 2020 delivered 5/21. I was 4-5 months out from my purchase date and they said it would be done nov 1st . Login with username, password and session length. **** still has not shipped this panel. Text Size:millwork district dubuque apartments why did jillian leave workaholics. lpi aqua living - The North Creek Clinic LPI CEO Dave Hatley says the change is the result of the company reaching an impasse where it is no longer feasible for the Johnson City, Tenn., facility to meet the production needs of a dealer network and its own retail stores. The screws they use are not suited for the elements. Amy takes a trip to LPI's new facility in Johnson City and finds about about the company's acquisition of Catalina Spas. View David Hatley's business profile as Chief Executive Officer at LPI. Aqua Living Factory Outlets Reviews, Ratings - BirdEye What do you want to bet this company claims bankruptcy soon and everyone who already paid gets nothing. Bluetooth Waterproof Audio with built-in speakers & subwoofer - INCLUDED. Now they think there is an obstruction in one of the lines and they want to dig out the insulation to get at the line on my brand new tub. With locations across the country youll always find the best deals. There are, Aqua Living2023-02-07T10:43:14-05:00February 6th, 2023|Comments Off on Best Spas and Hot Tub for Back Pain. He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. They suggested I take the panel off of the hottub and check the connections- like I am a hot tub mechanic.