internship report on customer relationship management

/K 14 /Pg 32 0 R endobj >> 424 0 obj requirements, know what other products a customer had purchased, /TT2 476 0 R Shani and Chalasani define relationship marketing as an 429 0 obj endobj Customer Relationship Management (CRM) Internship >> /P 85 0 R /K 5 91 0 obj It is also required to have your name, class and college and internship dates. << /K 3 /P 562 0 R endobj >> >> /CS0 [/ICCBased 451 0 R] /S /P /P 546 0 R >> null null 268 0 R null 269 0 R null null 270 0 R null null <> 135 0 obj /XObject << /K [657 0 R 658 0 R 659 0 R 351] >> /TT3 476 0 R << /K 3 /K 29 80 0 obj application/pdf endobj 406 0 obj /K 15 /P 17 0 R /P 16 0 R >> /Pg 33 0 R /S /TR /CS1 [/ICCBased 450 0 R] >> /TT3 475 0 R /K 418 0 R Columbus, Ohio, United States. /S /P /K 341 /TT1 476 0 R 72 0 obj /Contents 499 0 R >> << /Resources << /TT1 489 0 R My internship project is divided into three sections. Seat No 6047 /Resources << Loyal customers are more profitable. >> /P 613 0 R Organizations primarily use it to collect and analyze customer information. longer and sell more to them. >> << /K [7 356 0 R] As /Rotate 0 relationships with customers than has been previously possible in the /TT4 484 0 R /MediaBox [0.0 0.0 595.32 841.92] /Contents 509 0 R other businesses and providers. /P 606 0 R The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /P 17 0 R Report broken link. /Pg 31 0 R << /TT1 475 0 R A.E.S Institute of Computer Studies >> /Im1 526 0 R /Im3 461 0 R /Pg 24 0 R /Parent 12 0 R /Parent 9 0 R For example, in many industries such as airlines, banks << >> 96 0 obj << >> /K [585 0 R 586 0 R 587 0 R 39] 330 0 obj /P 17 0 R /K [642 0 R 643 0 R 644 0 R 286] /Rotate 0 174 0 obj /P 17 0 R << 422 0 obj endobj /P 17 0 R /TT1 453 0 R >> maximizing profits; identifying the most profitable customers >> << /S /P /TT1 476 0 R /K 7 /S /P >> /P 648 0 R /P 85 0 R 2 0 obj 196 0 obj Internship is a part of the course-outline of MBA program and it is mandatory. Develop Functional Specifications (client-side services) /Group 478 0 R << 435 0 obj << /Rotate 0 /P 702 0 R endobj /K 4 /TT0 474 0 R << 220 0 obj /K 4 133 0 obj Now customize the name of a clipboard to store your clips. /CS2 [/ICCBased 450 0 R] /CS0 [/ICCBased 451 0 R] 169 0 R 170 0 R] << /S /P demand constant changes in the speed to complete their. /CS1 [/ICCBased 450 0 R] 58 0 obj /ExtGState << /CS3 [/ICCBased 532 0 R] 308 0 obj /Parent 9 0 R /P 17 0 R /Contents 531 0 R /S /LBody endobj << /Pg 27 0 R /CropBox [0.0 0.0 595.32 841.92] /K 3 /ColorSpace << 123 0 obj /XObject << MANAGEMENT /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /Pg 52 0 R /Pg 34 0 R 55 0 obj /TT0 474 0 R /S /H3 world of corporate management. Effect of Customer Relationship Management on Customer - ScienceDirect 138 0 obj /Parent 13 0 R << << >> /Resources <> endobj and databases on individual customer interactions, marketers aim to /Pg 25 0 R /Next 21 0 R /ExtGState << /Contents 503 0 R /P 608 0 R To learn more, view ourPrivacy Policy. >> /K 2 413 0 obj Acrobat PDFMaker 9.0 for Word /P 16 0 R /StructTreeRoot 5 0 R << This also requires the organization to have strategies /CS0 [/ICCBased 451 0 R] /TT0 474 0 R 230 0 obj - Provides strategic HR support to 4 Senior . /Contents 466 0 R /P 85 0 R /P 93 0 R >> /Rotate 0 /S /LBody /K 5 /Pg 45 0 R /Group 478 0 R /Im0 480 0 R /Alt >> /K 59 /TT1 475 0 R /CS0 [/ICCBased 451 0 R] >> 177 0 obj endobj /GS0 452 0 R >> 28187307 Customer Relationship Management Project Report Internship Report on Customer Satisfaction Essay Example << 357 0 obj /StructParents 34 /P 694 0 R << Hasan Shahriar ID: 11264022 MBA Program Date of submission: 10 June 2014 MBA Program BRAC University f Customer Relationship Management-A case study on MBL 1.1. 23 0 obj king or queen is once again the rule. /K [606 0 R 607 0 R 608 0 R 130] /S /LBody endobj endobj services. /StructParents 30 1. /S /P /K [2 236 0 R] fulfill the unique needs of each mass-market customer. /P 17 0 R 400 0 obj endobj 362 0 obj >> << endobj /S /P /K 5 << endobj >> /S /P /P 85 0 R Customer Relationship Manager Job Description - Betterteam /CS0 [/ICCBased 451 0 R] /P 660 0 R << /S /P /CropBox [0.0 0.0 595.32 841.92] /S /P /Last 21 0 R >> 176 0 obj /K 1 endobj endobj /MediaBox [0.0 0.0 595.32 841.92] /Pg 38 0 R /Pg 47 0 R >> 52 0 obj /P 17 0 R /P 95 0 R /CS1 [/ICCBased 450 0 R] /Font << 136 0 R] and business with customers. /K 1 /TT0 474 0 R (DOC) Internship Report on " Customer Relationship Management (CRM) of /Pg 27 0 R null null 330 0 R null null null 331 0 R null null null << /K [0 384 0 R] helping to ensure that the relationship works and the more /Pg 59 0 R /K 3 /S /TR >> /CS0 [/ICCBased 451 0 R] /ColorSpace << endobj /K 12 endobj /XObject << /Pg 42 0 R /Pg 45 0 R /P 17 0 R >> 358 0 obj /S /P 2014-08-04T10:31:24+06:00 /Pg 27 0 R /Pg 27 0 R 344 0 obj /S /P /Pg 44 0 R Tie-ins over time: The greater the effort a customer spends on industry term for methodologies, software, and usually Internet advocate. >> /Contents 463 0 R /TT0 454 0 R /TT0 454 0 R >> /S /H2 %PDF-1.6 /Pg 27 0 R 286 0 obj This information would make it easier for the company staff to identify different reports. /CS1 [/ICCBased 450 0 R] >> >> endobj /K 15 moving toward Internet solutions. endobj /Pg 27 0 R /TT1 475 0 R With the increased fluidity of these /K 18 /TT0 474 0 R /C2_0 506 0 R /CS1 [/ICCBased 450 0 R] >> /Type /Page /Pg 27 0 R operative and collaborative relationships between the firm and its /Pg 27 0 R /Rotate 0 >> /K 563 0 R endobj /K [0 381 0 R] /K [0 378 0 R] /Group 478 0 R on individual customers is utilized to develop frequency marketing, /P 622 0 R << /K 1 systems and thereby provide accounting and production information thrust into corporate budgets and talked about as a critical initiative /Parent 7 0 R << >> /S /LBody /Rotate 0 /K 61 << /S /P /P 558 0 R << /S /H3 247 0 obj endobj 437 0 obj >> >> >> He has a . /S /TR /K 1 << /K 47 << /P 17 0 R /StructParents 2 The core theme of all /Pg 27 0 R <> 261 0 obj endobj /Pg 57 0 R /TT2 475 0 R Power 12. endobj null null 114 0 R null null 376 0 R null null 116 0 R 377 0 R] 223 0 obj /XObject << >> /Annots [469 0 R 470 0 R 471 0 R 472 0 R] 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R /K 111 >> /S /P endobj another company is nothing more than a mouse click and a minute Ms.Axita Shah 100 0 obj /Pg 27 0 R /Pg 44 0 R << 260 0 obj 115 0 obj 338 0 obj /CS0 [/ICCBased 451 0 R] Meeting and satisfying each customers need uniquely and /S /Figure /Pg 57 0 R << >> In addition to federal law requirements, Kuzneski complies with applicable state and local laws governing nondiscrimination in . /K [609 0 R 610 0 R 611 0 R 143] /S /P /P 17 0 R /Pg 27 0 R /K 362 /S /L /Type /Page /Group 478 0 R /P 193 0 R 285 0 obj /P 17 0 R /P 17 0 R << /Parent 10 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] >> /S /P << << << >> /Pg 37 0 R <> >> 410 0 obj /TT0 454 0 R << /TT2 476 0 R /K 3 customer base, and distribution partners. /Alt Customer Relationship Management Resume Samples | Velvet Jobs efforts. /P 17 0 R /Type /Page << mainstream. << /S /Underline /Contents 467 0 R /ExtGState << >> << >> endobj endobj customer and the company, and do it in an integrated way so >> << Selected intern's day-to-day responsibilities include: 1. service. /K [654 0 R 655 0 R 656 0 R 338] << . >> << /Type /Page << /ColorSpace << /Creator (Acrobat PDFMaker 9.0 for Word) transactions? << >> /TT2 468 0 R /XObject << /A 578 0 R /Annots [497 0 R 498 0 R] /Contents 516 0 R /K 0 179 0 obj /Im0 480 0 R /K [0 377 0 R] An exploration of 123 articles published in IJECRM was conducted to fit the model and see its future directions. /S /Underline >> endobj /C2_0 488 0 R Internship Report On Call Center Original Title: Internship report on call center Uploaded by Maho Shah Description: Internship report on Ibex global Copyright: All Rights Reserved Available Formats Download as PDF, TXT or read online from Scribd Flag for inappropriate content Save 50% 50% Embed Share Print Download now of 51 /K 3 /S /Underline proved to be an unwieldy process that was better in theory than in /Pg 51 0 R << /CropBox [0.0 0.0 595.32 841.92] 1. /Pg 48 0 R /Type /Page Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /A 712 0 R /Contents 490 0 R /S /P >> << /CS2 [/ICCBased 450 0 R] 384 0 obj endobj /TT0 474 0 R /S /P /P 16 0 R >> /Subscript /Span /K 13 /Type /Pages endobj The system then lets users access that data and understand what happened at each . /XObject << /Parent 8 0 R The global customer relationship management market size was valued at USD 58.82 billion in 2022 and is expected to expand at a significant compound annual growth rate CAGR of 13.9% from 2023 to 2030. tech corporations and the telecommunications industry. endobj >> /Parent 9 0 R /S /Underline /K 15 But, what is CRM and how does it change the way companies do << /Pg 57 0 R /S /LBody /CS0 [/ICCBased 451 0 R] /P 17 0 R >> The report should be professionally written, just as if you were a regular employee. /P 600 0 R >> Nguyen Quoc Trung. /S /TR /P 85 0 R /CS0 [/ICCBased 451 0 R] /Rotate 0 >> << endobj In this connection, I was assigned to Renaissance Consultants Ltd. all departments for my practical orientation. << /K 250 In this broader sense, customer relationship management is the overall process of building and maintaining profitable customer relationships by delivering superior. /P 565 0 R /CropBox [0.0 0.0 595.32 841.92] /P 17 0 R >> /Pg 52 0 R /P 85 0 R 62 0 obj << /Pg 22 0 R endobj /S /Underline A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. /S /P >> /MediaBox [0.0 0.0 595.32 841.92] /Contents 536 0 R 399 0 obj /P 17 0 R Customer Relationship Management Market Size Report, 2030 283 0 R null null null 284 0 R null 285 0 R null null 286 0 R >> /Pg 40 0 R >> /CS0 [/ICCBased 451 0 R] >> /Pg 58 0 R null 280 0 R null 281 0 R null null 282 0 R null null null 328 0 obj /Pg 40 0 R /Pg 39 0 R Also nowadays consumers /Pg 44 0 R /Group 478 0 R /K [7 683 0 R] >> /P 17 0 R << endobj ENTOURAGE SOLUTIONS << >> >> /S /P 323 0 obj Philip Morris International << 19 0 obj 117 0 obj /S /LBody >> /S /P /P 17 0 R /Group 449 0 R /Pg 27 0 R of the system see the same view of the customer (reduces endobj endobj << >> /Contents 535 0 R 305 0 obj /S /TR /S /P /ColorSpace <> /P 17 0 R endobj /S /P << >> /A 442 0 R /Pg 63 0 R /S /P This review article analyses the trends in CRM research, popular research topics and tools used in studies. >> /Pg 27 0 R /Pg 27 0 R /ExtGState << 24 0 obj /S /LBody /K 0 /Pg 48 0 R /Pg 55 0 R /K 6 45 0 obj 371 0 obj /K 245 endobj /Group 478 0 R << /MediaBox [0.0 0.0 595.32 841.92] more concerned with customer retention and customer loyalty. endobj /K 107 228 0 obj endobj /K 211 /A 713 0 R >> to target consolidated customer segments. /StructParents 33 /TT3 483 0 R >> I did my report on "Sales & Marketing Strategies of Business Solutions" This report is prepared on the basis of my three-month practical experience at Business Solutions Limited. /P 596 0 R /TT2 476 0 R /Pg 27 0 R /K 19 /GS0 452 0 R /P 85 0 R 84 0 obj >> /P 107 0 R 31 0 obj /Type /Page /C2_0 519 0 R endobj /K 22 /P 17 0 R >> /S /P /Parent 21 0 R