CCI Hotel Reservations is a scam! You will receive a response from one of our friendly associates. Family All Inclusive Resort - From $145. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC. Customer Service Number (800) 772-7676 (Voice) (800) 480-7878 (Fax) Corporate Office: Guest Supply, LLC 300 Davidson Avenue Somerset, NJ 08873 Africa. Best Rate Guarantee. So, during your search, you may find details like: Log in . Scottsdale, AZ 85255. We regret any inconvenience or frustration that this experience has caused and hope you find this gesture to be sincere and in good faith. General Enquiry and Reservations for Owners. spanishservices@wyn.com A Club Wyndham associate will be in touch to answer to your question. CCI Hotel refuses to give us a refund stating that the reservation is not qualified for a refund. Than when I was forced to cancel do to work schedule. To expedite your inquiry, please include the reservation number, guest name and description of your request. Number. Choose the method that works best for you: on our website, by phone, or Twitter [@rhacareteam] and we will quickly direct your inquiry to the right place. The Club Wyndham team can help you better understand your ownership and how to best use your points. Are you looking for AT&T Customer Support? Start Planning Your Next Trip And Get Exclusive Offers, Perks & Experiences When You Book Your Flight, Hotel, Car, or Cruise With American Express Travel. Hilton Honors Terms & Conditions. The rate was supposed to be $120.00 plus taxes. Subscribe to our emails. They lie to get you to book with them and then even if something is 100% refundable they hold back $20 from the refund. The final response we got from the BBB was that the Hilton Grand Vacations decided to stand by its original decision and the complaint has been closed in BBB files. I used CCI for a hotel reservation at the Kahler Grand Hotel at the Mayo Clinic. Website: clubwyndhamsp.com. 2023 Priceline Partner Solutions (USA), Inc. All Rights Reserved. Marriott Bonvoy. Unlimited Vacation Club. The room was filthy with a filthy toilet and lights not working. Due to the recent coronavirus outbreak, to ensure the safety of our colleagues and in compliance with government mandates, some customer support centers and hotels are closed or have limited hours. bottom of page Powered by Expedia Group Partner Solutions is a trademark or registered trademark of . I received an email confirmation of the reservation and also of the cancellation. Try a different phone/carrier or use the toll number. I called the hotel to verify; they did not have a duplicate reservation and did not receive a payment from CCI. Ensure that you have answered your security questions correctly and then click "Confirm Answers". Monday through Friday 8 a.m. - 8 p.m. EST. Guest relations. How can I find information? And when an issue is resolved for one customer, it's resolved for everyone. From corporate meetings, exotic incentive . Customer Reviews are not used in the calculation of BBB Rating. I suspect that the real culprits are in India or Pakistan, because each time I have had a conversation it is with someone with an accent from that part of the world. Call800-786-4476. So run away when you see this CCI RES HOTEL. A scam. I called the number on the statement but never was able to speak to a person and the system disconnected. I called the Marriott and booked the same room for the same 3 nights at $330 USD per night. Relatedly, the case claims the defendants record of even answering consumer calls is shoddy. CCI Hotel Reservations is a scam! Parking & transportation. Consumer Club, Inc. 3010 LYNDON B JOHNSON FWY # 1550 DALLAS, TX 75234 Get Directions (214) 276-1200 www.getaroom.com Business Info Founded 2008 Incorporated Annual Revenue $47,905,577.00 Employee Count 49 Industries Travel Agencies Contacts David Litman Contact Business Message Send Message Company Summary Online hotel reservation services. Cool, I expected a refund to my card. . Reward And Status Points. In any event, I strongly suggest you Stay Away From www.getaroom.com and the other aliases. . Only $520.70! USD Choose your currency . I called to have them fix the problem and get is to a nice hotel with no luck. For the "VIP Program," GetARoom.com charges customers a yearly $10 fee lumped into the "tax and recovery charges & service fees" paid for a reservation as a means to "conceal the existence of the yearly fee from consumers," the case says. CONSUMER CLUB (trading name, 2009-12-03 - 2014-12-31) CONSUMER CONTEST CLUB (trading name, 2009-12-03 - 2014-12-31) . Japanese International Services:866-331-1209 In order to direct your request or comment to the appropriate area, please pick a topic from the list below. I contacted both hotels, they don't show any charges. Please use this form to let us know. Landline: +61 2 99269889. Guest Services. Whether you're an Owner at one of our properties or a Guest staying at a nightly rate, you can contact us at 888-852-2959 or 407-355-2690. Total Scam! If you want to stay an additional night (s), you can just make a new reservation . They should be banned from the internet. It was almost impossible to get them on the phone. Select from over 115 networks below to view available data about this business. We did not bring any pets with us. Getaroom, Ms. Karen Bleeker, Operations Support Manager. Please know that our reputation is very important to us, and we would appreciate it if you would update your BBB review. The rooms that were $99.00 a night went up to $131.00 a night and included a resort fee of $160.00. BECOME A SUPPLIER. Im in a claim with US Bank today that encompasses 5 partys for a scam reservation that is being canceled a month in advance at Waldorf Astoria in La Quinta, CA. BEWARE, they may steal your money also and you cannot get them to give your money back! Motor Club Tire & Wheel Key Replacement Windshield Dent and Ding . Like others have said, there is no way to get through on the phone as indicated on the receipt but if you have your reservation number, you can look up your reservation and cancel it on this website. Need help booking? I will be ending my relationship with them too. I tried dealing with the company directly but got absolutely nowhere. 3.5 Stars. It was a charge for the same hotel on the same dates that I paid in person on checkout directly to the hotel! They are a scam as they had a date in the past to be able to cancel. With everything you expect from an all-inclusive and much more. Shell Vacations Club . They said that we were booked and would resend the number. View competitors, revenue, employees, website and phone number. Country/Region. (Should have smelled a rat) We showed up for our fun weekend, of course there was no reservation, and the Lodge was full. KEY FACTS ABOUT CONSUMER CLUB, INC. What a freaking scam this company is. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. Consumer Club, Inc. 3010 LYNDON B JOHNSON FWY # 1550 DALLAS, TX 75234 Get Directions (214) 276-1200 www.getaroom.com Business Info Founded 2008 Incorporated Annual Revenue $47,905,577.00 Employee Count 49 Industries Travel Agencies Contacts David Litman Contact Business Message Send Message Company Summary Online hotel reservation services. Learn how to leverage transparent company data at scale. Feel free to contact us via email. Compare hotel deals, offers and read unbiased reviews on hotels. You may contact our Customer Support Team, in the US & Canada, at 1 (800) 535-4028. Optional For comment about a specific hotel. Trouble making a reservation or experiencing technical difficulties? The phone number is bogus and never allows for a resolution. Very deceptive business practice. Browse our accommodations in over 85,000 destinations. When I got he conformation text it was for the worst Best Western Ive ever stayed in and we were charged $967.60. NOTE:Your answers do not need to be case-sensitive. Getaroom serves customers worldwide. Consumers who attempt to cancel a reservation with a hotel are informed that such would be possible had they booked with the hotel in the first place, the lawsuit says, but they must instead contact GetARoom.com to try to both cancel a room and secure a refund. Discovery Members:855-670-0758(select option 1, then option 2), Spanish Fax: 61 2 94376366. This is a multi-location business. Now, five years after retiring from baseball, he's accelerating his transformation from former athlete to investor and owner -- with an eye on his legacy, and maybe a dose of redemption. All rights reserved. You may contact our Customer Support Team, in the US & Canada, at 1 (800) 535-4028. Reservation number R3999470040. Call Us To talk to one of our U.S. based support specialists, call: (888) 345-5509 Chat With An Agent Can't find the answers you're looking for? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When I called the hotel in question, they stated that this was not the cancellation policy, and although they had received the booking and cancellation, they had not received any funds, however, since I booked through a 3rd party they could not help me. CCI--Stay away! How do I notify the hotel that I will be arriving after the check-in time? Office Addresses. Call Marriott International Customer Care on 1 (800) 721-7033. Booking ; Change & Cancel ; Check in & Check out ; Payments & Receipts . Discovery Members:800-251-8736(select option 1, then option 2), Press 1 for Vacation Planning and Owner Services Tel: +86 (21) 5168 8822 Fax: +86 (21) 3384 8550 General Inquiries: contact@derbysoft.com Hope I get the $318.97 difference. Distribute to a global network of over 60,000 travel distributors. When I called the number on the web I thought it was the hotel. Email Customer Care on customer.care@marriott.com. This company is STEALING money! Discounts. There are currently two active principals. Consumer Club, Inc. is in the Hotel and Motel Reservation Service business. How do I notify the hotel that I will be arriving after the check-in time? Sincerely, BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. what animals eat kangaroo paws in the savanna . Guest Supply's New Hotel Opening Program helps manage your project from start to finish to make sure every detail of your hotel opening goes smoothly - at no cost to you. Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply) Hong Kong: 800 965 222. JavaScript is required. One of the most successful, and controversial, athletes of his generation, Alex Rodriguez quietly built a real estate empire over two decades. The program includes multiple ownership options and provides five points of protection for your peace of mind. Enjoy the pool, spa, and amenities at a luxury hotel for the day starting at only $25. how many kids does jason statham have . World class service in dream locations. View Phone Numbers. Suite 675 Concord, NC 28028 Visit LionelConcord.com for store hours and additional information Our experts around the world are here for you 24/7. Join the world's largest Lodging Performance Network to book and manage your company's lodging on one intuitive platform, with no contracts, no fees, and no minimum spend required. I called the next day to cancel and was told the reservation, 33 days from now, is non-refundable. Home Layout 3NewsTechnology All CodingHosting Create Device Mockups Browser with DeviceMock Creating Local Server From Public Address Professional Gaming Can Build Career CSS Properties You Should Know The Psychology Price. Customer Support | About Us | FAQs | Terms & Conditions | Privacy Policy . Guest Supply's New Hotel Opening Program helps manage your project from start to finish to make sure every detail of your hotel opening goes smoothly - at no cost to you. If this data is unavailable or inaccurate and you own or represent this business. On its website, the link to Consumer Clubs terms and conditions simply links back to the reservation confirmation page, the case says. All rights reserved. When she phoned getaroom.com to cancel, she was told cancellation needed to be done by 5/25. Customer Relations: 800-300-8800. Set Up My Remote. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This review was chosen algorithmically as the most valued customer feedback. Ensure your IHG Rewards member number is added when making the reservation. I am reporting to BBB too. Might be time to start using my Chase Visa card, Those [censored]. Read full review. I have found numerous reviews about them, WARNING people. The Company offers online hotel booking services. When I got to the hotel the front desk indicated that I was redirected to hotelvalues.com. My credit card company file a complaint in an effort to retrieve the funds back, they told them the reservation is not qualify for refund. Additionally, the case says, the oppressively one-sided terms and conditions allow GetARoom.com to file a lawsuit against customers who request a chargeback from their payment company and charge customers in order to recover any legal fees paid out to enforce the terms and conditions. Groups and Meetings. CCI*HOTELS is an absolute fraud. I was told it was a pet fee. THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIME-SHARE PROPERTY OR INTERESTS IN TIME-SHARE PROPERTY. DO NOT BOOK WITH THIS COMPANY! or managed by Wyndham Hotel Management, Inc. or one of its affiliates. Caesars Rewards Caesars Palace Las Vegas . New to ClassAction.org? Contact us through our online inquiry form, guest support email, or use our phone number and call Biltmore directly 800-411-3812. Vehicle Service Contract (VSC): 877.686.9887 . USA and Canada Only. Country/Region code. Do Not Sell or Share My Personal Information. thought I was making reservation directly to the hotel but was somehow diverted to this CCI company. . About Complaints Board. NZ 0800 850 160. Choice Hotels International. Getaroom serves customers worldwide. Club Wyndham is here to help when you need information about your ownership. This report was posted on Ripoff Report on 03/21/2018 11:45 AM and is a permanent record located here: https://www.ripoffreport.com . 15 articles. For immediate assistance call: 1-800-468-3578 inside the U.S. or 00-1-469-675-5368 outside the U.S. Additional costs may be incurred when calling from outside the U.S. or managed by Wyndham Hotel Management, Inc. or one of its . Then I was able to stay at the close by Comfort Inn. I spoke to CCI and they agreed that if I had the approval from the Kahler Grand Hotel to cancel my reservation they would agree to the refund. Hilton Honors terms . Telephone (Toll free from Australia): 1800 009 200. I have filed a dispute with my credit card company. Log in / Sign up. Hotel Booking. This company charged me $201 for a room I never booked. Phone Number * Email Address * Hilton Honors Number . Get a receipt for your hotel booking. Last Name is required and only the following special characters are allowed: .,&-. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Consumer Club Inc. Consumer Club, Inc., doing business as Getaroom, provides internet based services. Multinational hotel company Marriott International, Inc. employed approximately 120 thousand people worldwide in 2021. We strive to have a website that is accessible to individuals with disabilities. By Mail: Program Administrator 13010 Eastgate Parkway Suite 101 Louisville, KY 40223 If your purchase was made through our sister company Agoda.com, please contact them at 44-203-027-7900. Landline: (+63 2) 5335-1111 and press 1 or 2. Other Important Numbers HOTEL PARTNER LOGIN Become a hotel partner; BECOME A CLIENT. If calling from a cell phone, it is recommended to check your plan. The money for the room was withdrawn 3 days after the reservation, we Still hadnt recieved a reservation number. Contact Club Wyndham if you need answers to your vacation ownership questions. I am happy to report that my claim against this company was resolved by my bank [Chase] and saved me $937.00. Call 800-786-4476. Discover when and where we can meet in person. Consumer Service Department 2451 Industry Avenue Doraville, GA 30360. The Company offers online hotel booking services. Cancellation policy. I complained and the hotel canceled my reservation. Filed by two Los Angeles County residents, the lawsuit charges that although defendant Consumer Club, Inc. acts as a middleman between customers and hotels, the company provides little in the way of service beyond defrauding consumers and charging excessively high and undisclosed fees while leaving little recourse for those looking to cancel reservations. Whether you're interested in whole home scenting or designing a signature scent for your brand, our Scent Consultants can tailor a solution that delights and inspires. All Rights Reserved. That's $79.96 for just taking the reservation. Please what is the procedure to recover the transfer amount? However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. To leave feedback about the website: 844-779-8472. At additional issue in the lawsuit is the defendants Travel Agency Agreement, which the plaintiffs say not only looks to limit GetARoom.coms legal liability but automatically enrolls consumers in a VIP Program that goes undisclosed in confirmation emails. Outside North America? Media Room. New Beach Front Resort - From $304. I had book a room for my daughter. GetARoom.com faces a proposed class action lawsuit in which two plaintiffs allege the hotel room booking company has deceptively misled consumers into believing theyre booking rooms directly with a hotel. Contact Holiday Inn Club Vacation's Corporate Offices, Public Relations, Customer Care, Careers and more. Club Wyndham Travel:800-251-8736 January 31, 2010 is not the same answer as 1/31/10. We ended up staying with friends that had power. To file a Best Rate claim, fill out this form within 24 hours of booking your reservation. I have sent detailed emails, both receipts (the hotels and theirs) and copy of credit card statements. Group reservations - 10 or more rooms. . Be careful when booking because they also make you believe that you are talking to the actual hotel desk staff, Dear Admin, consumer club, inc hotel support number. Yes! ET, and on Dec. 5, from 1-3 a.m. In order to direct your request or comment to the appropriate area, please pick a topic from the list below. Total scammers. Telephone. Booking.com is a provider of online travel and related services, offers customers and partners in over 220 countries through six primary brands - Booking.com, KAYAK, priceline.com, agoda.com, Rentalcars.com and OpenTable. when asked directly by consumers if the number they dialed is the hotel itself, Defendant's representatives have falsely responded in the affirmative. Discover what it really means to be a Club Wyndham owner and find out how you can make your vacation dreams come true. Read our Newswire Disclaimer. Visit our Franchise Opportunities site to get more information. There were no bookings at all in the hotel. For groups of 20 adults or more, Club Med organizes events for all types of groups. +[protected] Wyndham Vacation Clubs Asia Pacific. Problem is you don't know you are dealing with them when you call to make a reservation. Contact Us All fields are required unless marked optional What is your question or comment about? Dallas TEXAS Print this Report Email this Report Tweet Business Rating: The agreement to terms and conditions pops up after you have to click YES to the terms. . Contact Form. Algeria () +213. This will surely increase the credibility of your complaint. CCI sent me a copy of their receipt. Club Wyndham is here to help you get on vacation. Landal. Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) Austria, Belgium, Denmark, Finland, . View All FAQs Reservations Please use the following phone numbers to contact a Wyndham Representative. When I arrived I was directed to a Super 8 Hotel. Your Virtual Agent is here to help. Las Vegas, NV 89193-8940. The Marriott International Customer Care Team is available to assist you 24 hours a day, 7 days a week. When she get there the hotel required a 50.00. The next step will be legal means, but in order to do that, one must find the physical business address of the scammers, and someone to serve. Get a Quote Average of 933 Customer Reviews. They ripped me off too. How BBB Processes Complaints and Reviews. Are you a member? Book your hotel and flights together and make amazing savings! I thought I was talking with the Hotel directly. Hotel details. You can ensure the club experience gets even better by becoming a Wyndham Quality Advocate today. 6277 Sea Harbor Drive Press 2 for Financial Services and Title/Ownership Changes CONSUMER CLUB, INC. is an Active company incorporated on February 20, 2009 with the registered number F09000000705. They appear to be the hotel you wish to stay at but they are a 3rd party travel agency! Since I was not able to do this online, I immediately called the 1800 number and the recording stated that their policy is No Refunds. However, if you encounter any difficulty in using our site, please contact us ataccessibility@wyndham.com. Considering . Shell Vacations Club. I was ripped off by CCI also. Please email us. 18615 N Claret Drive. Top March : 021 625 77 80 | Au Petit March : 021 601 12 96 | info@tpmshop.ch View More. Web Accessibility. The only thing we have now is the power of bad press to ruin them. A class action alleges GetARoom.com does not properly disclose to consumers that it's a third-party booking company, as well as its fees and cancelation policy. E-mail: astoriaplaza@avlci.com . They are a scam! Click here . I booked with them on the incorrect date from intended. I canceled this one for the same reason. Waited 6 weeks, no refund. Enable JavaScript to use OAM Server. Wyndham Vacation Resorts Call Marriott International Headquarters on 1-301-380-3000. The url for getaroom came in as mc.ihg.com and not ihg.com complete with ihg similar reservation instructions. You are seeing this message because your account security is important to us and we don't recognize the computer you are using to sign in. CCI Hotel Reservations are thieves. Getaroom.com admin. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Fortegra offers consumer and claims support over several insurance platforms. The Hotel stated refundable yet thru CCI getaroom.com not? Other Important Numbers Complete the form below to send us a message. I wish the attorney general would shut them down. Learn how you can leverage the Uber platform and apps to earn more, eat, commute, get a ride, simplify business travel, and more. How Can I Change or Cancel My Hotel Reservation? Group reservations - 10 or more rooms. Play. When I arrived I was directed to a Super 8 Hotel. A total rip off. These people are CROOKS , SCAMMERS, DONT DO BUSINESS WITH THEM LEAVE WEBSITE IMMEDIATELY! This company is a rip off. 2022 HV Global Group, Inc. independently owns and manages the Hyatt Residence Club program and uses the Hyatt Vacation Ownership name and other Hyatt names and marks under license from an affiliate of Hyatt Hotels Corporation. Receipts and refunds. Explore Member Tiers. Unaware the number I called was 3rd part booking. This Foreign for Profit company is located at 3010 LBJ FREEWAY SUITE 1500, DALLAS, TX, 75234, US and has been running for fourteen years. The hotel itself was dingy and in poor repair. This company is a complete scam. Locate a local phone number on our website: Loyalty Program Members Customer Service The room was filthy with a filthy toilet and lights not working. CCI RES HOTEL SCAM SCAM SCAM run as fast as you can away from these [censored]. Their cancellation policy prohibited cancellation. Chat Now. IHG Rewards Club: US Toll Free: 1-888-211-9874 International: 001-801-975-3063 We make it easy for you to reach us - to get the answers you need, or to give us feedback. In order to enhance the security of this site and help protect your privacy and identification, we require that you provide security questions and answers. Someone needs to shut this company down or hit them with a class action lawsuit. For immediate assistance call: 1-800-468-3578 inside the U.S. or 00-1-469-675-5368 outside the U.S. Additional costs may be incurred when calling from outside the U.S. At the time, the company communicated actions that it would take, or had already taken, to prevent similar complaints in the future. We recommend using our online contact . I'll see what my bank can do. New Owners: 800-922-0855 Seasoned Owners : 800-251-8736 Press 1 for Vacation Planning and Owner Services Monday through Friday 8 a.m. - 8 p.m. EST Fill out the form here. Mailing a check? Elite-level Benefits. CUSTOMER SERVICE. American Airlines Vacations. I wish the hotel chains would get behind shutting this site down. Reservations and ticket changes.