Her focus at TPG is points, miles, loyalty and credit cards. Flexibility, point transfers and a large bonus: Bank of America Travel Rewards credit card. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Enrollment required. I have the Platinum card so would this be covered under lost item protection or would I be SOL? Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. Disclaimer: NerdWallet strives to keep its information accurate and up to date. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. *Eligibility and benefit levels vary by card. If you claim an item was stolen you will need a police report. You should also know that purchase protection does not cover damage to items when shipped by a third party and under their temporary care, including a common carrier. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. 5% cash back on up to $1,500 in categories that rotate quarterly (requires activation), 5% on travel purchased through Chase Ultimate Rewards, 3% on dining and drugstores and 1% on all other purchases. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. Related: Your complete guide to shopping protections on American Express cards. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. For full Terms and Conditions, see www.americanexpress.com/PPterms. Card issuers strive to set their products apart from the competition by offering incentives like welcome bonuses, but sometimes the less-flashy benefits can be even more valuable. Location: ZOA, SFO, HKG. See the respective Guide to Benefits for details, as terms and exclusions apply. The claim was quickly accepted, and I was issued a statement credit for my purchase. This guide will describe the basics of credit card purchase protection and detail the credit cards that offer the best coverage. Although this guide focuses on purchase protection, you should also consider benefits like return protection, price protection and extended warranty. How do I Earn Membership Rewards Points? *Benefits may vary by issuer. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. Negotiable instruments including travelers' checks and gift cards. Find out here how we keep you up to date. Ben Luthi is a former credit card specialist for NerdWallet. Any purchase that is not in an excluded category and is made with a qualifying American Express card will receive purchase protection. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. are covered by AmEx's purchase protection coverage. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. Select the Card below to read the full terms and conditions for Return Protection related to that Card. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Like insurance, purchase protection is one of those things that you hope you never have to use. 11. ghedoicy. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. Here are the full conditions for the purchase protection: Download (PDF, 815KB) The item covered under this claim was very cheap, $42.27 for the swimwear but as long as it's covered there is no reason not to file a claim for this item. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. Anything purchased for resale or commercial use. Recently bought a Pacsafe bag that basically fell apart on the first trip out. Our partners compensate us. Negotiable instruments, such as stamps and travelers' checks. Cards that still offer this benefit include: ** The information for these cards has been collected independently by The Points Guy. Things To Do Before Canceling A Credit Card, Best Credit Cards For Travel Insurance Benefits, American Express Business Platinum Review, Delta SkyMiles Reserve Credit Card Review, Rotating quarterly categories earn 5% rewards when activated, up to a combined quarterly $1,500 maximum, Travel rewards rate rivals some of the best premium travel cards, Generous rewards rate in several other categories, Travel bookings must be made through Chase Ultimate Rewards to earn 5% cash back. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. Create an account to follow your favorite communities and start taking part in conversations. Policies are underwritten by AMEX Assurance Company. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. Purchase protection can reimburse you for the cost of repairing or replacing the item you purchased, assuming you paid for it with a card that provides purchase protection. The annual maximum is also pretty generous at $50,000 per year for most cards. Hilton Honors American Express Surpass Card. About the author: Ben Luthi is a former credit card specialist for NerdWallet. You may also be asked to return the item to Amex, so be sure to hang onto it until your claim is resolved. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. Coverage on the SPG card remains at $1,250 for carry-on baggage and $500 for checked baggage. The Centurion Card from American Express and The Business Centurion Card from American Express. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. AmEx makes it easy to file a purchase protection claim on its website. Call 1-800-243-0198 for more information. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. Our opinions are our own. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. AmEx purchase protection is complimentary coverage provided on most AmEx cards that covers theft, loss and damage to eligible items within the first 90 days of purchase. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. In other words, if your item gets damaged when being shipped by FedEx, UPS or similar, it may not be covered under Amexs Purchase Protection (it may however be eligible for some reimbursement by filing a claim through the third-party carrier). The information for the Hilton Aspire Amex card has been collected independently by The Points Guy. AmEx makes it easy to file a purchase protection claim on its website. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. Let's take a look at the current coverage on, holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. 0 is no longer available through NerdWallet. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Purchase protection doesnt require any registration in advance. Earning rates: 4 points per dollar spent at restaurants and on the first $25,000 spent at U.S. supermarkets each calendar year (then 1 per dollar); 3 points per dollar spent on flights booked directly with airlines or on Amex Travel; 1 point per dollar spent on other purchases. To view rates and fees of the American Express Gold Card, see this page. Check your benefits guide for complete details. Buts its still "status open" now and have no update. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. If a recently purchased item is damaged, stolen or lost, your first step should be to determine whether the card used to purchase the item has purchase protection. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. Check here before booking an award fare. Call the number on the back of your card if you have any questions regarding eligibility, the documentation needed or the process required to file a claim. Visit americanexpress.com/benefitsguide for details. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. You can view the full list of cards here. Editors note: This is a recurring post, regularly updated with new information. The card has an annual fee of $0, yet comes with a pumped-up earnings structure that covers a wide swath of expenses including travel, drugstores and dining plus rotating quarterly bonus categories in areas many households are likely to find appealing. Here's a look at how purchase protection programs work. Maximum coverage per purchase protection claim: $500. *Benefits may vary by issuer. Official application link: Ink Business Cash Credit Card. 4x on dining at restaurants and U.S. supermarkets (on the first $25,000 in purchases per calendar year; then 1x), 3x on flights booked directly with the airline or with Amex Travel, Welcome bonus of 60,000 points after spending $4,000 in the first six months, Weak on travel outside of flights and everyday spending bonus categories. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. It's been a fan favorite during the pandemic because of its fantastic rewards rate on restaurants (that includes takeout and delivery in the U.S.!) Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. 2023 American Express. Although they didnt make the top five, the following cards offer purchase protection with a limit of $10,000 per incident/claim and a limit of $50,000 per year per account (although Amex cards have a limit of $500 per event for natural disasters*). Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre . Amex EveryDay Credit Card is no longer available through NerdWallet. You want a travel credit card that prioritizes whats important to you. Delta SkyMiles Platinum American Express Card. The Centurion Card from American Express** and The Business Centurion Card from American Express. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Something went wrong. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. **, Morgan Stanley Blue Cash Preferred American Express Card.**. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Welcome bonus: Earn 75,000 bonus miles when you spend $4,000 on purchases in the first three months from account opening. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. In contrast, several premium American Express Cards provide coverage of up to $10,000 per incident, up to $50,000 per card member account per calendar year. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. Check your benefits guide for complete details. PSA: Never ever ever put anything in the seat pocket of an airplane. Learn more: The best credit cards for travel insurance benefits. $10,000 per claim, $50,000 per year for the, Delta SkyMiles Reserve American Express Card. Check your benefits guide for complete details. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Purchase protection will reimburse you for theft, loss or accidental damage to eligible items that occurred within 90 days of purchase. Maximum coverage per purchase protection claim: $10,000. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Earn 3X Membership Rewards points on flights booked directly with airlines or on amextravel.com. However, you may want to use a card with price protection or a card that extends warranties by two years instead of just one year for some purchases. Terms apply. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. In the event of theft, you must also include a copy of a police report. Marriott Bonvoy Business American Express Card. American Express makes it easy - you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. 4. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. Editorial Note: We earn a commission from partner links on Forbes Advisor. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. Delta SkyMiles Blue American Express Card. In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. As with any insurance policy, the devil is always in the details. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Many Amex cards offer purchase protection but coverage limits vary. But can you use your credit card to do so? There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. Terms, conditions and limitations apply. The coverage maximum with most American . In the case of a damage claim, you may need to send in the broken item. Terms apply. Note that purchase protection is different from price protection and extended warranty coverage, other credit card benefits you might be eligible for. It appears that JavaScript is either disabled or not supported by your web browser. endstream endobj 962 0 obj <>>>/Filter/Standard/Length 128/O(-ZK*Kme P1Fi dX)/P -1340/R 4/StmF/StdCF/StrF/StdCF/U(U-q U )/V 4>> endobj 963 0 obj <>/Metadata 89 0 R/OCProperties<>/OCGs[973 0 R]>>/Outlines 294 0 R/PageLayout/OneColumn/Pages 957 0 R/StructTreeRoot 349 0 R/Type/Catalog>> endobj 964 0 obj <>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 965 0 obj <>stream This influences which products we write about and where and how the product appears on a page. To take advantage of this benefit, first review your card's benefit statement to see whether you are eligible for reimbursement if a purchase is damaged, stolen or lost. What You Should Know About Foreign Transaction Fees. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Each category has certain conditions attached to it. This site does not include all credit card companies or all available credit card offers. The ideal credit card to aim for is one that will both maximize your earning on the purchase and give you protection against theft and damage. Youre out of luck, right? War, acts of war or service in the military. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. Coverage limits apply. Not a Cardmember yet? Terms apply. You can see the benefits for all American Express cards on Amexs website and can consult our guide to shopping protections on American Express cards, but you may need to call or log into your account to see the guide to benefits for cards issued by other banks. ;*KLjmNT So I recently. An itemized receipt from the retailer showing the purchase. When evaluating offers, please review the financial institutions Terms and Conditions. has been collected independently by NerdWallet. TPGs March 2023 monthly valuations, Cruise giant Carnival goes Texas-size big with new sailings from Galveston. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. Coverage Limits Apply. Eligibility and Benefit level varies by Card. Delta SkyMiles Reserve Business American Express Card. Note that card coverage is sometimes secondary to any homeowners insurance and auto insurance policies, so you may need to prove that youve already submitted claims with other insurance providers. You will need to provide American Express with the original store receipt or a printout of an online receipt. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. Almost every American Express credit and charge card offers purchase protection of some degree. Welcome bonus: Earn $900 cash back after you spend $6,000 on purchases in the first three months of account opening. Marriott Bonvoy Brilliant American Express Card. Pre-qualified offers are not binding. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, Purchase Protection: Which Credit Cards Cover Your Belongings. An increasing number of brick-and-mortar retailers (from The Home Depot to the Apple Store) will now email you a receipt from the register. Big spenders should note that the purchase protection on. The other card networks often offer their own purchase protections as part of their network affiliation. All American Express cards with extended warranty benefits provide the same amount of coverage. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Gold or Rose Gold. One-of-a-kind items, such as rare stamps and coins. The claim should be provided within thirty (30) days of the loss or as soon as reasonably possible. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S., and earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. So how do we make money? Terms apply. The following are ineligible for coverage: Also excluded is loss or damage due to any of the following reasons: Additionally, the maximum protection related to a natural disaster is $500. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. Notably, American Express prepaid debit cards do not come with this benefit. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Blue Cash Preferred Card from American Express. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed.