Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Read your contract for rescission and follow those directions exactly as stated. Reply. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. OMG!!! 213. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. RCI, LLC is not responsible for any activities or services provided third party providers. Nothing that the salesman presented to us was true. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Book by 8/15 for travel through 12/15/22. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Need to find a different location? 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Should I contact the finance company as well to let them know we have canceled the contract? If a deal is actually honest, it will still be there after you take a day or so to check it. He was not up front at all. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. They sat us down with our salesman in a large room. Our ETA was just after 5, so I wanted to call in. Your contribution should be yours. Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Palmera you have take advantage of to many families and it is time for answers. Scam Clue 2: A promotion claiming youve won something. Judging by everything I'm reading, nothing has changed and they are still lying. It may not display this or other websites correctly. Who do I contact??? purchase it back from us. Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. All rights reserved. I'm tired of the lies. So he takes us to another person so we can "check out". At least I can dispute the credit card charges. Desired Settlement: cancellation of contract with no negative credit report filing. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. This is not the first time that we have had issues with getting people to respond, Desired outcome: My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Just went through a similar situation as you. My biggest fear is the financing paperwork I signed. Report inappropriate content Robert F 2 posts 92. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Exchange: CST: 2046555-50. Now I have 2! They knew the things to say and they encouraged us to come and listen to their sales pitch, Steve Mitchell said. He also danced around answering a lot of questions. On their websites, both businesses proclaim the best deals on vacations. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Check the complaint history, rating and reviews on this company. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. Prove them wrong! Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. After all, it's not their money but yours. The first clue should have been that the Quest Initial Palmera Vacation Club complaints should be directed to their team directly. Palmera Vacation Club ratings, reviews and complaints - Time Shares Have you tried contacting them? Read full review of Palmera Vacation Club. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. Palmera Vacation Club Reviews, Complaints, Customer Service The room was filled with small desks and chairs each filled with potential buyers and their salesmen. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Click here to explore the Palmera Portfolio. Don't have an account? He started to get pushy when he got into his sales pitch. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. We arrived at 9am along with dozens of other potential buyers. We returned They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Palmera Vacation Club Members Association, Inc. Login. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Where can I get more information about the class action lawsuit. We bought 3,000 points for around $13K. a 5 week time share at Island Links Resort in Hilton Head, SC. If I were you I'd get out of there as quick as you can. Good luck! Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! ST-36515. Must call to book. We bought 3,000 points for around $13K. This review was chosen algorithmically as the most valued customer feedback. Palmera is deducting $295 out of my checking account a month. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Write reviews, ask and respond to questions, Is this Your Business? It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. After checking in we were paired up with the salesman. Vacation Club. Please dont include personal, political, ethical, or religious commentary. 602357907. Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. Mr sheldon kept on with his attack he threaten to f- up our credit. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. All prices are based in U.S. dollars (USD). So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? This will surely increase the credibility of your complaint. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. I have tried multiple times and never receive a response from the request. Timeshare owners speak out against Hilton Head Island resort Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. We put down $1200 on our credit card and signed the financing paperwork for the rest. Does anyone else have experience with this and any advice? When I booked out trip, it took a solid week to speak to a representative. International Association of Better Business Bureaus. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. They have their own points system to be used within the resorts that are on Hilton Head. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Respectfully, Member Services DepartmentPalmera Vacation Club. How many people normally accompany you? Desired outcome: Nothing has been done and calling makes it clear no one cares. VSI the company that supposedly sells your previous timeshare is also irreputable. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Now, multiply this over the next 50 to 60 years. Already have an account? Like a free stay and Hilton money? The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. BBB reports on known marketplace practices. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. Our credit is being held hostage by Palmera Time Share. The latest review amount billed was posted on Feb 28, 2023. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. The trading power we were supposed to have with RCI was Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). I got a call in January. If we can verify it in our system, an email will be sent to you with your password. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. All Rights Reserved. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. We were still not interested. Palmera also has a Facebook page that we should all be posting on. My son in law own(s/ed ?) I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Verified customer. Palmera Vacation Club Company. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Hilton Head Island boasts natural beauty along with a playground of outdoor activities. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Palmera Vacation Club Company complaints 12 - complaintsboard.com Time share oversere haven't got anywhere yet. Palmera Vacation Club reviews & complaints. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Palmera Vacation Club | Complaints | Better Business Bureau Profile My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Sign up for free now, Sign up for free to participate on the website. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Read Also: Sale Of Vacation Rental Property. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! Branch address 33 Office Park Rd Suite #218, Hilton Head Island, SC, 29928, US. All-Inclusive resorts may charge a mandatory all-inclusive fee. One of the worst decisions of our life. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. 602560941. #3. So why do people still buy timeshares? Location. I want to close my bank account in hopes of getting away from these vultures. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. No. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. All of the lies, promises, and representations are part of the scam. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. This is the version of our website addressed to speakers of English in the United States. Like all the other complaints prior to me. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. This will surely increase the credibility of your complaint. RCI, LLC. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. The comments included "So you like throwing your money away?this is money you already spend on your vacations". Also Check: Free Vacations For Cancer Patients. And we prefer to vacation by ourselves instead of as a group. Offer void where prohibited by law. as it is a completely free way to help other owners find TUG on the internet! No. This post has been removed at the author's request. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Amount Settled: $0.00. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Live 5 Investigates: Dozens of complaints filed against local vacation File Complaint Payment . Pay only $199USDon your exchange fee when you book select Orlando resorts. I've had my bank account since 1975 and want to keep it. We would send texts to our "salesperson" and she was very prompt in answering until day 6.then disappeared and we cannot get any answers anywhere. Bottom line: Palmera VC is a scam. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This was enough to scare us away. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Box 7602, Hilton Head Island, SC 29938. Travel benefits are administered by third party providers under contract with RCI, LLC. Often, you can answer the scam-or-not question before you even see the details of a club promotion. get quotes and more. In fact, about 85% of timeshare owners love their brand or resort. Creating memorable vacations for our members. If we can verify it in our system, an email will be sent to you with your password. What is Palmera Vacation Club's Instagram? After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. We told him flat-out during the tour that we are not interested. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. We stayed at the Island Links and attended a timeshare presentation. We were blatantly lied to about our purchase. Each unit is professionally decorated and refurbished every year. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. The Palmera membership also included a Quest Vacation Club membership. Reporter3228572. go back to original rules when we joined or get out of contract. When I called the number on the email, it took me to an automated service. Remove some or all of your filters below. Scam Clue 4: A promotion demanding that you act now or lose the deal. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Hopefully the refund will post in a couple days! So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? 'unethical behavior' I was verbally abused and threatened by staff member. And can't book anything. Check the spelling of your query. Resolution Sought We know of no other matter or practice relating to this company that may assist you in your consideration of this company. BCA has no information regarding advertising review at this time. get quotes and more. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Fla. Washington Seller of Travel Reg. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Theres nothing worse than a cramped hotel room and lack of personal space. Nothing is free. At this point I am willing to let them keep the money they sham me out of. get quotes and more. We are now well past that Friday and repeated calls only gets me to LeAnn, Director of Member Services and her voicemail. I told them I was waiting on a check from them to pay off my old time share. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. Featured review. Please let me know what happened or who to contact. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Nov 15, 2016. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Read full review of Palmera Vacation Club. Why? Washington Seller of Travel Reg. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! The most helpful contributions are detailed and help others make better decisions. Write reviews, ask and respond to questions, BBB is here to help. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation.
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