Hotel-run kids clubs: We are unable to accept responsibility or give any guarantee for the standard of facilities or personnel in hotel-run kids clubs. IF YOU SMELL GAS: The name on your passport must match the name on your ticket, otherwise you may not be able to travel or your travel insurance may become invalid. Please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. Please see the Buggies/pushchairs/car seats section above for weight allowances. Passports, visas and immigration requirements: Your specific passport, visa and other immigration requirements are your responsibility. (a) Availability - Free Child places are subject to availability and are only applicable on selected accommodation / departure dates / departure points / room types and board basis. London, United. We do not exclude or limit any liability for death or personal injury which arises as a result of our negligence or that of our employees whilst acting in the course of their employment. {{ errors.first('shortlist-menu-forgotten-password-email') }}. Beds may be bunk beds and the rooms may not be en suite. The Package Travel and Linked Travel Arrangements Regulations 2018 require us to provide security for the monies that you pay for ATOL protected flight inclusive package holidays booked with us and for your repatriation in the event of our insolvency. Please note, compensation will not be payable where we cancel your holiday for any of the reasons set out in the table at clause 9. You may have previously registered or have a myJet2 account. Keep bottled water handy to stay hydrated and follow the above tips when in the sun. We will notify you by email or by post at least 5 days before debiting your payment card with the increased charges. We will always do our best to inform you in advance of changes to any of the above circumstances where possible. While we are sure that the colleagues at these hotels do their best to discourage animals from wandering into areas where food is served, we ask that you refrain from feeding such wildlife. Further, if you are refused entry to a country, whether because of lack of required documents or otherwise and, as a result, we are required by any governmental or immigration authority to transport you out of such country and/or pay any fine, penalty, other charge, or expense, you must reimburse us in full and pay us for such transport at the applicable fare. These can include, for example, war, threat of war, piracy, riot, industrial dispute, the act of any government or other national or local authority including airport, port and river authorities, lock closure, closure of airports or ports, airspace closure, air traffic management decisions which may give rise to long overnight delay or cancellations of one or more flights, or because of actual or prospective loss or restriction of air traffic rights available to UK airlines as a result of implementation of the UKs decision to leave the EU, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, volcanic eruption or ash cloud, fire, bad weather (actual or threatened), epidemic or other contagious disease, change to Foreign, Commonwealth & Development Office advice to advise against travel to destination, significant building work ongoing outside of your accommodation (such as resort development) or failure in internet connections. As we ordinarily take Prepayments on a monthly basis, the number of Prepayments (and therefore the amount of each Prepayment) will depend upon the number of months between setting up your Payment Plan and the Balance Payment Date. Should you wish to make a claim against us as a result of an injury or illness, you must provide us with details of both the local doctor whom you saw and your GP, together with written authority for us to obtain a medical report from both those doctors. If any change to your flight(s) is known more than 48 hours in advance, our Operations Team will try to notify you of such change using the email address you advised at the time of booking. 4. We have negotiated some good deals for single travellers, however please note the standard and location of these single rooms is not always as good as that of twin/double rooms, even when you pay the single supplement. Establishments do everything possible to maintain full services, however occasional power cuts and/or water restrictions may be experienced. Any such change will be notified to you as soon as possible and in all cases at check-in or at the boarding gate. Jet2holidays offers personal travel insurance to cover you whilst on your holiday and also cancellation cover should you be unable to travel. We pride ourselves on the quality and friendly professionalism of our colleagues. Making a Booking. The amount of each Prepayment in your Payment Plan may not always be the same but, before confirming the Payment Plan, you may view the date and amount of each Prepayment and decide whether to proceed. Can you cancel your Jet2 flight and get a refund? - SpareFare If you've purchased a policy from Jet2Insurance before 30 June 2022 and need to make a claim, please visit www . See today's front and back pages, download the newspaper, order back issues and use the historic Daily Express newspaper archive. You can always view the current status of your Payment Plan by visiting the "Manage My Booking" section of our website. Special requests Severe Allergies: If you or a member of your party has a severe allergy, please let us know at least 5 hours in advance by contacting our Pre-Travel Service Team on +44 (0) 333 300 0737and also please make crew aware on boarding the aircraft and make sure that you (or the applicable member of your party) bring any medication for the allergy (for example an epi-pen) on board in hand luggage. Further, we cannot be responsible for any failure to meet the advertised arrival or departure times for any port(s) of call. Pay attention to all safety information given on board the flight; drink plenty of water during the flight to avoid dehydration. If you change your contact details, you must notify us quoting your booking reference. If you (or a member of the booking party) make a further booking while a ban is in force, we will refuse to carry you and you will not be entitled to any refund. Cots for infants:We can request the use of cots in most of our accommodation, however there may be a small charge which is payable locally. In our search to continually try and improve our level of service, prevent and detect fraud and for ongoing training, we may sometimes record and monitor phone calls (mainly in the case of telephone bookings). If you're travelling with Jet2, you can transfer your ticket to someone else. Travelling with infants: Infants under the age of 2 years (on the date of departure) must sit on the knee of a paying adult who has responsibility for that infant. Its all wrapped up with VIBE your hotel, return flights, transfers + 22kg baggage are all included. 24/7 Contact details whilst on holiday You'll have everything you need to search, book, and manage package holidays and flight-only bookings in one handy place. Sea and river transit can often be subject to delay by reason of operational circumstances or prevailing local conditions or other circumstances entirely outside our control or that of the Master of the ship, and in no circumstances can we be held responsible for such delay or for any consequences. You are advised to double check your travel plans and verify all data with other sources before booking your chosen resort service. Not every All Inclusive Plus will offer the same service and each package is individual to the hotel so please see website descriptions for full details of exactly what is included in the package. Medical requirements, special needs & mobility assistance, Your accommodation & resort Food safety - wash your hands before eating and after going to the toilet; make sure your food has been thoroughly cooked and is still hot when served; make sure that any food that is re-heated is piping hot all the way through; avoid any uncooked food (apart from fruits and vegetables, food that can be peeled or shelled). Your original deposit shall not be refunded. Error occurred while trying to login using Facebook. Notification of flight changes: Please ensure you re-check your flight itinerary on our website between 72 and 24 hours before you are due to travel to make sure you have not missed any changes. Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We can no longer provide the holiday as a result of unavoidable and extraordinary circumstances. Please also be advised that you may not bring empty bottles on board the aircraft. If the reason for your cancellation is covered under the terms of your insurance policy, you may be able to reclaim these charges. (c) Other passengers required on booking - one Free Child place is available when there are at least 2 passengers paying the full adult price. By submitting this form, you are agreeing to receive marketing emails from Jet2holidays. Advice on service and amenity variations during 'peak' and 'off-peak' seasons: Most of the destinations we feature/advertise are available all year round, however some do have quieter off peak periods when you can enjoy the resort or city being less crowded and more personal attention from colleagues. We will endeavour to describe the air conditioning system in the accommodation description where possible. This means that the day to day operation of the air conditioning system is at the discretion of the hotel management, both in rooms and in the public areas of the property. We advise that you confirm these with the relevant Embassies and/or Consulates well in advance of booking, to avoid any delays on the day of departure. Any additional people you allow to stay in your accommodation will not form part of your package holiday and will not be covered by the Package Travel and Linked Travel Arrangements Regulations 2018. Smoking is not permitted in rooms or on balconies. If there are no other alternatives, we advise that you should keep your money and valuables with you at all times. Please note that our main airline is Jet2.com but we may occasionally be obliged to change the type or model of aircraft it operates for a particular flight without advance warning or temporarily supplement its fleet with aircraft operated for its benefit by another airline, in which case you may become subject to that airlines specific terms and conditions and/or conditions of carriage. 42-29 days. This means that you are able to get a refund for your flight by selling it to another person. Remember carrying dangerous goods aboard any aircraft is a criminal offence. iv. We endeavour to advise you of all local charges in our descriptions but this may not be possible or they may change from time to time. Prices on our website are a guide only. Login to Shortlists on a desktop, tablet or mobile to book the holidays youve saved at any time. cancelling one person off a holiday jet2 - sercano.com We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa, immigration requirements or you fail to comply with all applicable health requirements. For example, all bookings made for holidays to North America must include return flights originating from the UK and must be of a 4, 5 or 6 night duration only. Only alcoholic drinks purchased on board may be consumed during the flight. If it is impossible to ensure your return as scheduled due to unavoidable and extraordinary circumstances, we will bear the cost of necessary accommodation, if possible of equivalent category, for a maximum of three nights. The minimum age for an infant to be carried by Jet2holidays is 14 days after birth, however carriage of very young infants is always strictly at our discretion. In the event that an airline and/or a ship refuses passage to you (or to any member of your party) on the grounds of ill health or on the grounds of any other perceived problem with your physical or mental condition, we will not be liable for any and all consequences that arise from this. Please note, transfers are not included within a Jet2CityBreaks booking, 10. Such a change is deemed to be an insignificant change under our Terms and Conditions. This is subject to the agents obligation to pay it to us for so long as we do not fail. (d) Child Age - The child age where a Free Child would be applicable is displayed on the accommodation description page of the brochure and on our website. The airline assistance starts from the Jet2.com checkin desk until the baggage reclaim areas at the destination airport, but this will differ depending on the airport you are flying in to. Seek out five-star luxury and enjoy your swish hotel, return flights, 25kg baggage and private hotel transfers in one perfect package. We do not operate a rating system for our villas. This may include a decision to change course and, if necessary, to alter the cruise itinerary. It is your responsibility to ensure that this vehicle will be large enough to transport the travelling party together with their luggage. Edinburgh mum books 3k dream holiday to find hotel is nine-hour drive Medical Treatment:Please note that where you book a cruise, all medical facilities on board ships are the responsibility of the ship/cruise operator and their availability is at the sole discretion of the ships Master. Please be aware that we have been instructed by the UK government to put additional security measures in place on all our flights from Turkey, to the UK. Please note, if you receive reimbursement for your flight via other means, this Refund Credit Note (or any flight booked using this Refund Credit Note) will be voided without further notice. Factors which can affect accommodation standards (cleanliness, insects, etc. Generally, your accommodation will be available from 3pm on the date of arrival and is to be vacated between 10am and noon on the date of departure, irrespective of your arrival or departure times (unless we have stated otherwise). . Further information can also be obtained from the Commission for Aviation Regulation, 3rd Floor, 6 Earlsfort Terrace, Dublin 2, Phone: 01 661700 www.aviationreg.ie. We reasonably believe that there has been a fraudulent payment or a booking has been made for fraudulent or illegitimate purposes. have a look at the confirmation of your booking and the terms. Alternatively, at our discretion, you may be permitted to continue with your holiday but may have additional terms imposed upon you (e.g. If you are in difficulty whilst on holiday and ask us to help, we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. Please note -In the event that we notify you of a significant change to your package holiday and you do not respond to confirm one of the options provided to you as set out above, we will send a further reminder with a further request to confirm your final decision. Our ratings are set using a scale of 2 stars through to 5 stars and represent a range from basic, good value, no-frills accommodation to above average, more comfortable accommodation with a wide range of facilities. If we cancel your holiday for this reason, we will only give you a refund if your booking was made before you received the ban. For the destinations we operate to within the European Union, please check your passport validity requirements by visiting: www.passport.service.gov.uk/check-a-passport and following the instructions. massage overland park. Cancelling your holiday. No compensation is payable for insignificant changes to your holiday. 11. It is important, if you have any special requirements, such as wheelchair access, that you inform us at the time of booking (or within 21 days of making your booking) so that we can make appropriate enquiries about the suitability of particular accommodation, resorts, transport and services. Jet2.com, the leading low cost leisure airline, is launched! Travelling with children and minors travelling without an adult: Each booking must have at least one 18 year old (or older) in the party who will take full responsibility for any customers on the booking who are less than 18 years old. For example, free Wi-Fi may only be available in the hotel lobby. Say hello to the Jet2 app! Board basis descriptions: Please note that the accommodations advertised on our website will be described as follows: Additional persons staying in your twin or double room as part of your booking:As a third or fourth person sharing a room will occupy existing beds or use an extra bed (which may be of camp bed style or a sofa bed) placed in a double/twin room, conditions may be cramped. Jet2holidays Reviews - Read 72 Genuine Customer Reviews Fraud This policy offers cover for pre-existing medical conditions, however you must declare them and an increased premium or excess may be required. We are not responsible or liable for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator. Baby milk and foods must be tasted by the responsible adult. Please note, transfers are not included within a Jet2CityBreaks booking. For your familys convenience, subject to local conditions, collapsible pushchairs/buggies may be used up to the aircraft steps/air bridge and can be reclaimed immediately upon disembarkation or at Baggage Reclaim, subject to local conditions. No refunds on meals not taken can be given. ii the fault of a third party not connected with the provision of your holiday which was unforeseeable or unavoidable; or If you want to make payments towards your balance, pay your balance early or change the card you're paying your final balance with, you can call 0333 300 0737 or log in to Manage My Booking. You will be advised of the current price of the holiday you wish to book prior to receiving your booking confirmation. In our larger hotels (again excluding City Breaks) you will also be invited to a welcome meeting arranged by our appointed agents and they may also arrange a visit to your hotel during your stay. If any delay is over 5 hours you are entitled to cancel your flight and receive reimbursement of the flight element of your holiday cost only. If you booked flights and a hotel yourself and not on a package, flights typically won't be, unless you booked a fully flexible ticket. does gopuff accept ebt cards. Please refer to your Transfer Voucher for instructions on how to reconfirm your return transfer. You cannot guarantee that your personal data will not be misused. But you must remember that you are responsible for your actions and the effect they may have on others. You may also need to arrange a private transfer as many of our transfer providers are unable to accept golf bags or other outsize equipment on the transfer coaches. Please note any stated opening times of the local transfer operator office to ensure you call to re-confirm in plenty of time. the date on which the Balance would normally be due in full). Many establishments, especially in cities and major beach resorts, accommodate conventions and conferences. Where these terms and conditions give you a right to compensation for a significant change or cancellation by us, such compensation will be payable as follows: Compensation payments relating to a child place for which you have paid a child price are half the amounts shown (up to half the child price paid). Resort Flight Check-in It is a condition of the payment of compensation that you notify us of any complaint or claim strictly in accordance with clause 12 and, further, assign to us any rights that you may have against any third party in connection with your claim. Also note that the transport provider may refuse to issue replacement tickets for lost or stolen tickets and new tickets may have to be purchased by you. And Jet2.com was ranked fifth in the list of the Top 10 Airlines in the World. These conditions, along with 'Essential Holiday Information' and all other information on our website and in our brochures (depending on how you make your booking) set out the terms and conditions of the contract between you and Jet2holidays of Low Fare Finder House, Leeds Bradford International Airport, Leeds LS19 7TU.
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